FAQ’s

How do I schedule an appointment?

To schedule an appointment please call us at (919) 277-0345. A receptionist is available at our office from 8:00am-5:00pm Monday through Friday, except holidays. For problems requiring same day attention, please call the office as early in the morning as possible.

What if I am unable to keep my scheduled appointment or need to reschedule?

Please notify us at least 24 hour in advance if you are unable to keep an appointment. This will enable another patient to use the appointment time, a courtesy you may appreciate yourself in the future. We will reschedule your appointment for a time convenient for you. We reserve the right to charge for appointments that are missed.

Do I need to bring my medications with me to my appointment?

Please bring all the medications you are currently taking or a complete list of the medications (including the dose of medicine and how often you take it) to all appointments. The medications you are taking provide important information to your doctor about your overall health and other medical conditions that you have. Also, certain medications need to be stopped or held temporarily before some procedures and it is important for us to know if you are taking any of these.

How do I get my medicines refilled?

Be sure to request refills at the time of your appointment with us. We are also happy to call in refills on most medications; please have the pharmacy telephone number available when you call us. If you have not been seen by one of our providers in some time, we may request that you be evaluated before calling in any new medication. Some medications, particularly narcotic based medicine for the treatment of severe pain, cannot be called in and may require an evaluation with one of our providers before being refilled. Be sure to notify our office and the pharmacy of any known drug allergies you may have.

What if I have an urgent need or a problem after regular office hours?

If you believe you have a critical medical emergency, please go to the nearest emergency room or call 911.

What if I have a medical question or a question about my condition?

Please call the office if you have a medical question.

How do I request my medical records?

A copy of your medical records is available to you for a minimal charge (to cover duplication expense).